Yangon, Myanmar, 8 July 2020 – Pun Hlaing Hospital (PHH), a private hospital established by First Myanmar Investments (FMI), a Yoma Group company, has garnered three awards for Myanmar from The Healthcare Asia Awards 2020. This includes the coveted Hospital of the Year, Patient Safety Initiative of the Year, and Service Delivery Innovation Initiative of the Year.
The Awards honor outstanding healthcare companies in the Asia Pacific region that rise above challenges and recognize initiatives that have made a remarkable and positive impact to patients and the industry. PHH was acclaimed for its excellence in its state-of-the-art services, including the availability of full-time and visiting specialists, dedication to patient safety, and hub-and-spoke radiology network.
“Winning these prestigious awards is an affirmation of both the hospital’s commitment and success in operating with a patient-centric model, while offering holistic healing that goes beyond physical health,” Dr Thiri Aung, General Manager of Pun Hlaing Hospital in Yangon commented.
Pun Hlaing was awarded for its incorporation of a four-pillar service delivery model in their daily operations. The hospital offers round-the-clock emergency services and personnel, first-rate systems and apparatus, and a five-tiered pricing to provide affordable healthcare for patients of varying socioeconomic backgrounds. As part of its staff development strategy, PHH also launched the Aspiring Nursing Leadership Programme and initiatives to establish gender equality in the workplace.
Grounded on improving patient safety in Myanmar, the hospital has conducted six seminars for over 30 healthcare organizations with more than 300 attendees across the country. The seminars offer a platform for both government and private healthcare institutions to discuss solutions on improving patient safety awareness and increasing the nation’s benchmark.
PHH’s unique hub-and-spoke virtual network has a regulated and unified radiology ecosystem that delivers teleradiology services across healthcare facilities in the country. The initiative has witnessed 90% drop in film usage on a monthly basis and has maintained the same rate for two years and Average Reporting Accuracy has increased from 80% to 92%. Reporting turnaround time has also decreased to 40% for normal scans and 90% for emergency scans.
These initiatives are a first for Myanmar. PHH plans to continually collaborate with healthcare providers to develop new approaches to improve Myanmar’s healthcare system while providing a premium patient experience. These awards add on to PHH’s list of accolades, including the prestigious Gold Seal of Approval for patient safety and quality by the Joint Commission International (JCI), USA.