International Patient Centre

Our Pun Hlaing Siloam Hospital International Patient Centre is set up to provide a one-stop service for international patients looking for specialists’ expertise, personalized patient care with State-of-the-Art equipment at Pun Hlaing Siloam Hospitals.

Our dedicated and experienced International Patient Coordinators are well-trained to provide seamless and responsive Insurance Payment Process and to attend the special needs of patients before, during, and after the visit. We can provide advice on the estimated cost of treatments and procedures at our hospitals for Emergency care, In-Patient and Out-Patients Services.

For more information, please contact as below:

International Patient Centre

24-hour Helpline: +95 9 778 787 852


Services Provided

  • Personal assistance throughout patient journey (24/7 on-site & off-site)
  • Dedicated Helpline that will be answered by well-trained International Patient Coordinator
  • Doctor Referral and Appointment
  • Emergency Care
  • Non-emergency Care
  • Airport Transfer Services by Ambulance
  • Air Evacuation and Repatriation
  • Language Interpretation Assistance (English, Japan, Korean, Mandarin, French)
  • Medical financial counselling
  • Liaison with medical and travel insurers for payment guarantees
  • Advice on payment method approved by insurers – including Direct Billing and Self-Claim
  • Seamless and Responsive Insurance Payment

International and Local Private Medical Insurance: In the event of an emergency or an un-planned inpatient visit, your insurance provider may still provide coverage for your treatment.

Travel Insurance: PHSH works with hundreds of travel insurance companies either directly or through their medical assistance providers.

Insurance and Medical Assistance Companies We Have Direct Billing Contracts With:

  • Aetna Global Benefits (Asia Pacific)
  • Allianz
  • AP Companies Global Solutions Ltd.
  • Asian Assistance
  • AYA Insurance
  • Blue Assistance Myanmar (Japanese Medical Desk)
  • BUPA International
  • CIGNA International
  • Euro – Center Thailand
  • Fetia’ assistance
  • Flack Global Assistance
  • Henner
  • Innova Care
  • Inter Mutuelles Assistance
  • International SOS
  • Luma care
  • MSH (China)
  • Now Health International
  • Pacific Cross Health Insurance Public Company Limited
  • Prestige International S Pte Ltd.
  • Trails of Indochina
  • Ulink Assistance
  • Well Be Myanmar

If you would like to confirm that PHSH works with your insurance provider, please check in the next tab for Insurance or contact International Patient Centre (IPC).

If you represent a local or international private medical insurance company and would like to add your name to our direct billing list, please let us know.

Different payment method that we can provide;

Direct Billing: Direct billing is when we charge the insurance company directly for the cost of your procedure. Many (not all) of the insurance companies we have contracts with will allow us to do direct billing. Otherwise, you will need to pay for the procedure first (usually with a deposit), and be reimbursed by your insurance company later which is a Self-Claim. In addition, there may be differences in your plan depending on if you are having an Outpatient or Inpatient procedure.

Self-Claim: Patients with any insurance company that we do not have a contract with have to pay upfront for procedure and be reimbursed from the insurance company.

Packages: Please note that procedure packages (e.g. Maternity Packages) are only available to Self-Claim patients. These packages are not available with insurance coverage.

For more information, please download full Information for Insurance Patient below.